Over the past year we have been working hard at improving the business. We have recently gained ISO9001 certification for the second year and also signed up for a OHS improvement program. All of our products are now serialised to assist with quality auditing and control.
All of the above are factors which we can measure but would sincerely appreciate your help gauging how we are performing through the eyes of you our most valuable assets.
In the next few days we will be sending out a customer feedback survey and ask that you help us to determine what other areas need improving.